We will introduce the reasons and solutions for not being able to make deposits or not being reflected with your XM trading credit card. If a credit card deposit is successful, it will be reflected immediately, so it is a very popular deposit method.
Deposit method and procedure
Please refer to the article below for how to deposit money into your XM account.
Why can’t I pay by credit card?
At XM, you can deposit by credit card, bank transfer, and e-wallet. Please read to the end because it explains the reason why you can not deposit in the credit card deposit method.
Exceeded credit card limit
Credit cards have a credit limit. Deposits cannot be made with a card that exceeds the limit. Please increase your card’s credit limit or make a deposit with a different card.
Credit card expiration date
Expired cards cannot be used. If you can not deposit with the card you used in the past, there is a high possibility that the expiration date has expired. It is necessary to check that the expiration date has not expired.
credit card in someone else’s name
You cannot use a credit card in the name of another person at XM. Even if it is in the name of a family member, it cannot be used, so it is necessary to confirm that the credit card is in your name when making a deposit.
Brands other than VISA/JCB
Only VISA / JCB credit cards can be deposited at XM. If you want to deposit by credit card, you need to check if the card brand is supported. In addition to credit cards, bank transfers are also supported, so please consider another payment method.
Credit card company restricts payment
If you can’t deposit with a VISA or JCB credit card, the card company may have restrictions on depositing to XM. It is better to use another credit card or deposit with a different deposit method.
virtual card
A virtual card is a prepaid card for internet use. XM does not accept non-refundable cards.
Insufficient bank account balance
With a debit card, the amount is automatically withdrawn from the bank the moment you use it. Check the usage limit and change the settings.
There is an error in the input information
If there is an error in the card number or the deposit information specified by XM, the deposit will not be made. When depositing, please check the information at least twice before pressing the deposit confirmation button. XM deposit information may change, so be sure to check the XM deposit list each time you deposit.
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